The IonWays Lifetime Warranty (Limited)
Warranty: The warranty on Emco Tech ionizers begins on the original purchase date. The IonWays Lifetime warranty covers all ionizer parts (not accessories) and 100% of labor costs in the first 5 years. After the first 5 years the purchaser is responsible for any labor costs-to a maximum of $199. IonWays will cover all shipping costs for 1 year, and then return shipping for up to 5 years from the original date of purchase. After that, the purchaser is responsible for all shipping. Items that have not been assigned an RMA number will not be accepted. The warranty expressly excludes damage caused by environmental damage including but not limited to mineral buildup due to hard water or high levels of iron, poor source water quality, infestation or electrical surges. IonWays is not responsible for any shipping on repairs outside of the United States, Puerto Rico, Guam, Canada and Ecuador.